Frequently Asked Questions

Frequently Asked Questions

We are honest, professional, friendly and local. But don't take our word for it, see our reviews page to see what our customers are saying.

We have over 20 years of real-world computer, laptop and network experience with both home and business user systems. Unlike many of our competitors who have only paper-based certifications.

We cover Invernesshire as it is within a local distance to us. However we will travel anywhere in the Highlands if it is deemed to be cost affective to you and to us.

We support all computers and networks, including: Windows 10 Windows 8, Windows 7, Windows Vista, Windows XP Home, Windows XP Professional, Linux and Apple Mac.

Yes, but we will also give your computer a quick health check or other minor activity for the rest of the hour.

We currently accept payment by cash, cheque, credit cards and paypal (must be paid before goods or services are received). A full receipt will be given to you via email.

If we look at your equipment and can repair qiving you a price and you decide not to go ahead. Then please note there is a £25 FEE. This is due to the time that it takes us to find the issue which could be one to serveral hours, we trust this is reasonable to customers. If we find we cant fix it then there is NO FEE.

We take cash, bank transfer, paypal, online payments, credit and debit cards.